Shipping and delivery

Delivery details

We offer free delivery for orders over £75 within England, Scotland & Wales* excluding Scottish Highlands and Islands. Our standard delivery is via Western Couriers and is a next working day service available to England, Scotland & Wales (excluding Scottish Highlands and Islands). Other destinations within the UK will be subject to a delivery charge see table below, this will be calculated at Checkout.

All orders that are £75 and below within England, Scotland & Wales excluding Scottish Highlands and Islands are charged at £6.95*.

Provided the goods you have ordered are in stock, we aim to dispatch them to you within 1 working day, all week day orders placed before 12:00pm will be dispatched on the same day where possible. Orders placed after 12:00pm will be dealt with on the next working day. This excludes Bank Holidays and Weekends.

Whilst we try to keep our website stock levels as accurate as possible if an item you have ordered is out of stock or the dispatch of your order is delayed, we will contact you by email or phone as soon as possible. Complete Equestrian Ltd and our courier service do not treat Saturdays, Sundays or Bank Holidays as working days.

As our usual method of dispatch is a next day courier service parcels will require a signature on arrival. Items can be left at an alternative safe address/location without a signature if you are not at home, however this will be at your own risk. Please list specific delivery instructions in the ‘Specific Requirements’ box when you checkout. Interlink will also send a text to your mobile number prior to delivery offering you the option again of leaving the parcel in a safe place. Complete Equestrian Ltd and their courier service will not accept any responsibility for lost or damaged goods on such a request.

If you are not in when items are delivered, instructions will be left at the address.

Please list a mobile number, in addition to an email address, if you wish to receive a courier delivery update which will include your parcel tracking details.

UK Delivery Prices

*Items may have an individual postage charge if they are over a certain weight/size.

Zones	Areas	£75 And Over	Under £75	Working days
1	England, Scotland, Wales excluding Scottish Highlands & Islands	Free	£6.95	1-3 Working Days
2	Highlands & Islands of Scotland		£14.95	1-3 Working Days
3	Northern Ireland Isle of man Isles of Scilly		£14.95	1-3 Working Days